Request a Withdrawal from 399et
Withdrawals at 399et go back to the same wallet you used to deposit — bKash, Nagad or Rocket. Open the withdrawal section from your account dashboard, pick your wallet, enter the amount you want to move out, and submit the request. If your account verification is already complete, the request moves through without additional steps. For accounts that haven't finished verification yet,
you'll be prompted to complete it before the withdrawal clears. We aim to keep that process short so your funds get back to your wallet without unnecessary back-and-forth.
- Open the withdrawal section — Go to your account dashboard and select the withdrawal option. Your eligible wallet methods are listed there.
- Pick your payout wallet — Choose bKash, Nagad or Rocket — whichever you registered with your account. The wallet number will pre-fill if you've used it before.
- Enter the amount and submit — Type in the withdrawal amount and confirm. A summary screen shows the destination wallet before you finalise.
- Verification check — Verified accounts move straight to processing. If verification is pending, complete it first — it's a one-time step that unlocks withdrawals.