Reference

How 399et Handles Your Personal Information

This Privacy Policy covers what data 399et collects when you open an account, make deposits via bKash, Nagad or Rocket, and use our mobile lobby. Access and data rights depend on your local law and eligible region.

Account data protectedbKash, Nagad, Rocket wallet data handled carefullyNo data sold to third partiesYou can request your dataContact us to update your details

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Data We Collect and Why We Collect It

399et Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 399et, we collect the information you provide directly: your name, email address, mobile number, and the payment method you register — whether that is bKash, Nagad or Rocket. We collect this to process your deposits, verify your account identity and

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deliver account support when you need it. We also collect technical data automatically — your device type, browser, IP address and session activity — because this helps us keep your account secure and deliver the mobile lobby correctly on your phone. Transaction records tied to your
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bKash, Nagad or Rocket wallet are retained as required for account integrity and to resolve any disputes you raise with our support team. We do not collect data beyond what is needed to run your account and keep it secure. We do not sell your personal
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data to marketing companies or unrelated third parties. Any data sharing with payment processors like bKash or Nagad is strictly to complete your transaction. Your rights around this data depend on the laws of your eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, contact our support team directly. We aim to respond to data requests within a reasonable period. Your request will be handled according to your local law and eligible region.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply security measures across our platform to keep your account data and payment details safe. Your bKash, Nagad and Rocket wallet numbers are stored in encrypted form and are only accessed when processing a transaction or resolving a verified support request. We do not share account credentials with any party outside of what is required to complete your payment or comply with applicable law in your eligible region.

Encryption at Rest

Your account data — including registered bKash and Nagad wallet numbers — is stored using encryption. We do not hold plain-text payment credentials on any accessible server layer.

Cookie Use

We use cookies to keep your session active on mobile and desktop. Session cookies are cleared when you log out. Preference cookies remember your lobby settings across visits.

Data Retention

We retain your account data for as long as your account remains active and for the period required under applicable rules in your eligible region. You can request deletion after account closure.

Third-Party Access

Payment processors such as bKash, Nagad and Rocket receive only the transaction data needed to process your deposit or withdrawal. We do not pass browsing history or game activity to them.

Your Privacy Questions, Answered Directly

Below are the questions we hear most often about how 399et handles your data, your rights and how to act on them. If your question is not covered here, reach us via live chat or email.

We store your name, mobile number, email, registered payment method — bKash, Nagad or Rocket — and your session and device data. We collect only what is needed to run and secure your account.

Yes. After closing your account, contact support via live chat or email with a deletion request. We will process it in line with applicable rules for your eligible region and local law.

Only with the payment processor to complete your transaction. Your wallet number is not shared with advertisers, data brokers or any unrelated third party under any circumstances.

Session cookies keep you logged in while you browse the lobby. Preference cookies save your settings. You can clear cookies through your browser or device settings at any time.

Go to your account settings and update the field directly, or contact support via live chat if the field is locked. Bring your registered mobile number for identity verification.

We retain records for the period required by applicable rules in your eligible region. Once that period ends and your account is closed, you can submit a formal deletion request to our support team.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 399et Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Account Data

Encryption at Rest

Cookie Use

Data Retention

Third-Party Access

Your Privacy Questions, Answered Directly

01 What personal data does 399et store when I open an account?

02 Can I ask 399et to delete my data?

03 Does 399et share my bKash or Nagad wallet number with anyone?

04 How do cookies work on the 399et mobile site?

05 How do I correct a wrong email or phone number on my account?

06 How long does 399et keep my account data after I stop using the platform?

Privacy Policy

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